Frequently asked questions Plain answers

Cut from 1 metre per design and colour. 2 metres minimum per order. Above 30 metres per design and colour we quote wholesale.

We sell by the metre (1 m ≈ 1.09 yd). Most fabrics are about 150 cm / 59" wide. Details: Chinese brocade by the yard.

What we list is on the shelf in Keqiao. If a colour is short, we say so in the quote before you pay.

1. Browse fabrics or ask for a colour card.
2. Send a request with metres, colours and country.
3. We confirm stock, shipping and duties by email.
4. You approve → we send a PayPal invoice.
5. After payment we cut continuous lengths and ship from Keqiao — usually within about 2 business days (confirmed per order). Nothing is charged until you approve.

Yes. You only pay postage, or send your own courier (DHL / FedEx / UPS) to collect from our Keqiao warehouse. Colour cards & swatches.

The card itself is free. Either pay postage — we quote it before we send (about US$5–8 to the US/EU for a typical card; US import duty may apply on the parcel) — or send your own courier to collect from Keqiao. Tell us which fabrics you care about and what you are making. Colour cards & swatches.

We pack cards quickly after your request. Delivery time depends on the carrier and your country — we give the option and cost in the reply. Typical international post is about 1–3 weeks.

Usually within about 2 business days after payment (confirmed per order), from our own warehouse in Keqiao, Shaoxing.

Typically 1–3 weeks, depending on carrier and destination. Options and estimates are in your quote. Full notes: Shipping, duties & taxes.

Free standard shipping on fabric orders over US$69. Smaller orders pay about US$9.90–14.90, confirmed in your quote before you pay. Carrier and transit time depend on destination. Shipping, duties & taxes.

Someone has to pay duties. For the United States we quote duties-included (DDP) where our carrier supports it, so you should not get a surprise doorstep bill. For other countries we state in the quote what is included (duties, VAT/GST, or buyer-paid). EU/UK low-value notes stay on the shipping page — we do not paste them into every FAQ answer. Nothing is charged until you approve.

If the fabric is not as described, tell us within 14 days of delivery with photos and we will make it right. Cut fabric that matches the listing cannot be returned for change of mind — lock shade with a colour card or close-up first if you are unsure. Details: Shipping, duties & taxes.

From 30 m per design and colour. Wholesale & custom.

Yes — send a file or physical sample. Minimums and lead times depend on the design and are confirmed in the quote. Blanks on the site show as “on request” / Ask us.

From our own stock records for each design. Missing fields stay on request until we confirm them.

Jacquard is the weave; brocade usually means a richer, more decorative jacquard. Plain guide: Jacquard vs brocade.

We only publish clean studio shots (see XH089 as the quality bar). Designs still waiting for a reshoot show a warm Colour card first placeholder — ask for a close-up or free colour card and we will send real cloth photos by email.

Yes. Each design/colour cuts from 1 m; the whole order must total at least 2 m. Tier prices apply per design.

Studio photos show real cloth under controlled light. Screens and dye lots still vary - lock shade with a free colour card before bulk.

Screens vary, and dye lots can differ slightly from online images — especially on designs that still say Colour card first. If shade matters, lock it with a free colour card (you cover postage) or ask for a close-up of the current lot before you order metres. Listed colours are on the shelf in Keqiao; if a colour is short we say so in the quote.